Shipping Policy

National purchases

We prepare your order within one business day from confirmation of payment. Then, we deliver it to the transport company, generally the supplier is Envía, however, in some cases we use Coordinadora, Servientrega or another.

You will receive a message via email or text with the guide information for tracking.

Delivery times

Shopping in Cali and Valle (urban area)

From 1 to 3 business days

Domestic purchases (major cities)

From 2 to 5 business days

For other national destinations, write to us on WhatsApp 317 763 9224.

Business days are Monday to Friday.

International shopping

The estimated delivery time is 10 to 20 business days, so we recommend making separate purchases between national and international, since a single shipment will be made.

You will receive a message via email or text with the guide information for tracking, once your product is shipped to the address you indicated at the time of purchase.

In case of Return See here